Privacy Policy

When you visit or use ShodaiGhorBD, we may collect the following types of information:

• Account information: Name, email address, phone number, and password when you create an account or sign in with Google.
• Order & transaction data: Delivery address, billing details, and purchase history so we can fulfil your orders.
• Usage data: Pages visited, search queries, device type, browser, and IP address collected automatically to improve our service.
• Communication data: Messages you send us via contact forms, email, or customer support.
• Cookies & similar technologies: Session cookies, preference cookies, and analytics tokens. You can manage cookies in your browser settings.

We use the information we collect to:

• Process and deliver your orders accurately and on time.
• Create and manage your account, including authentication via Firebase Auth.
• Send order confirmations, delivery updates, and important service notifications.
• Personalise product recommendations and marketing communications (only with your consent).
• Detect and prevent fraud, abuse, or security breaches.
• Comply with applicable laws and regulations in Bangladesh.
• Improve our website, products, and customer experience through analytics.

We do not sell your personal data. We may share it only in the following limited circumstances:

• Service providers: Third-party vendors (e.g., payment processors, delivery partners, cloud hosting) who help us operate our platform under strict confidentiality obligations.
• Legal requirements: When required by Bangladeshi law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With your consent: Any other sharing will only occur with your explicit permission.

We take the security of your personal data seriously and implement industry-standard safeguards, including:

• HTTPS encryption for all data transmitted between your browser and our servers.
• Firebase Security Rules to restrict database access to authorised users only.
• Regular security reviews and vulnerability assessments.
• Limited employee access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet is 100% secure. If you suspect unauthorised access to your account, please contact us immediately at support@shodaighorbd.com.

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for core functionality such as authentication and shopping cart.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Preference cookies: Remember your settings such as dark/light mode.

You can disable non-essential cookies at any time through your browser settings. Note that disabling cookies may affect certain features of the website.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request the deletion of your account and associated personal data, subject to legal obligations.
• Objection: Opt out of marketing communications at any time via the unsubscribe link in our emails.
• Portability: Request your data in a structured, machine-readable format where applicable.

To exercise any of these rights, please contact us at support@shodaighorbd.com. We will respond within 30 days.

We retain your personal information for as long as your account is active or as needed to provide services. Order records may be retained for up to 5 years to comply with financial and legal obligations in Bangladesh. When your data is no longer needed, we securely delete or anonymise it.

Our website may contain links to third-party websites or use third-party services such as Google Firebase, Google Analytics, and payment gateways. This Privacy Policy does not cover the practices of those third parties. We encourage you to review their respective privacy policies before providing any personal information.

ShodaiGhorBD is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of ShodaiGhorBD after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@shodaighorbd.com
• Website: https://shodaighorbd.com
• Address: Dhaka, Bangladesh